FREQUENTLY ASKED QUESTIONS.
Are you legally allowed to carry paying passengers in France?
Yes. We are licensed by the French Transport Authorities to offer passenger transport within France. Our license number is 2003/82/0002605.
You should not travel with another company who cannot provide a number such as this. If you are paying for your transfer, you will not be insured as they are offering transfers illegally.
What if my flight is delayed?
We will wait at the airport at no extra cost. All we ask in return is that you call our French Office to notify us of the delay in case it has not been highlighted on our system.
Is there a reduction for children?
Unfortunately as children occupy a whole seat to themselves by law, they are charged at the same rate as adults. Please note however, we do not increase our fares during the school holidays.
Are you able to provide child and booster seats?
Yes. We will ask you to confirm your requirements during the booking process. They will be provided free of charge.
Do we have to share the vehicle with other passengers?
No. All of our transfers give you sole occupancy of the vehicle. Last minute offers may however be sold on a shared transfer basis but you will be made fully aware of this when booking.
What type of vehicles do you have?
We have a fleet of twelve, identical, luxury, Volkswagen minibuses which can be seen by clicking here. All our 4x4 and fully air-conditioned. They are all brand new each winter highlighting our commitment to providing an extremely safe and reliable service.
Are we able to bring several pairs of skis and snowboards?
Yes. There is plenty of room for skis and snowboards within the vehicle. Please let us know if you plan on bringing more than four snowboard 'bodybags' however.